Privacy Policy

Estelle Luxury Living (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

1. Data Controller

The data controller responsible for this website is: ΛΑΖΑΡΙΔΟΥ ΣΟΥΛΤΑΝΑ ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε (VAT: 802936856), operating as Estelle Luxury Living. Paralia Dionisiou, Halkidiki, Greece Email: vaso@estelleluxuryliving.com Phone: +30 698 188 4151

2. Personal Data

We Collect We may collect the following information:

Name and contact details.
Email address and telephone number.
Information submitted through contact or enquiry forms.
Booking and accommodation information.
Information provided when requesting access to our private guest portal.
Communications exchanged with us.
Technical information, including IP address, browser type, device information and website usage.
Cookie and tracking information.

3. How We Collect Your Data

We collect information when you:

Contact us through our website, email or telephone.
Submit an enquiry or booking request.
Request information about your stay.
Use our private guest portal.
Browse or interact with our website.

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide customer support.
Manage bookings and accommodation-related services.
Provide information connected with your stay.
Provide access to the private guest portal.
Communicate with you about enquiries, bookings or your stay.
Improve our website and guest experience.
Protect our website against fraud and misuse.
Comply with legal obligations.

5. Lawful Basis for Processing

Depending on the circumstances, we process personal data because:

It is necessary to respond to your request or perform a contract.
We are required to comply with a legal obligation.
You have given your consent.
It is necessary for our legitimate business interests.

6. Sharing Your Data

We may share personal data only when necessary with:

Wix.com, our website hosting and technology provider.
Service providers assisting with bookings, communications or website operation.
Professional advisers or public authorities where legally required. We do not sell your personal data.

7. Wix and Data Storage

This website is hosted on Wix.com. Personal data submitted through the website may be stored and processed by Wix and its service providers. Data may be processed outside the European Economic Area where appropriate legal safeguards are in place.

8. Cookies

Our website uses essential cookies for security and functionality. With your consent, we may also use analytics, functional or marketing cookies. More information is available in our Cookie Policy.

9. Data Retention

We keep personal data only for as long as necessary to provide our services, manage bookings and enquiries, comply with legal obligations and resolve disputes.

10. Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal data.
Correct inaccurate information.
Request deletion of your data.
Restrict or object to certain processing.
Withdraw consent.
Request data portability.
Lodge a complaint with a data protection authority. To exercise your rights, contact us at vaso@estelleluxuryliving.com.

11. Marketing Communications

We will send promotional communications only where permitted by law and, where required, with your consent. You may unsubscribe from marketing communications at any time.

12. Security

We take reasonable technical and organisational measures to protect your personal data. However, no online transmission or storage system can be guaranteed to be completely secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

14. Contact Us

For questions about this Privacy Policy or your personal data, contact: Estelle Luxury Living Paralia Dionisiou, Halkidiki, Greece Email: vaso@estelleluxuryliving.com Phone: +30 698 188 4151